Support
        Support
                      Email
If there is any difficulty in using the product, please click the following link to visit our online help:
http://www.Photo-Genius.com/help/

Note: Please provide the following information first:

  • Product name and version
  • Windows operating system (2000, XP - Home, Professional or Server, Vista - Home Basic, Home Premium,    Ultimate, Business or Enterprise Edition)
  • Internet connection type (Modem, DSL, cable, internal LAN, etc.)
  • Extra network details (about firewalls, routers, dynamic IP addresses, etc.)
  • Not Received or Lost License?

    You can use this link to resend License

    Product Purchasing & Customer Assistance

    Any question on sales, purchase, registration, new releases, upgrades, etc, please write to

    support@Photo-Genius.com.

    Product Inquiries & Technical Support

    Any inquiry or problem related to the use of product and technical support, please contact our support team at support@Photo-Genius.com.

    In addition, for those who want to join our affiliate program and become a partner with us, we offer special dedicated e-mail addresses to assure your e-mails reach the right person who can address the specific issue.

    Affiliate Program

    Any site is welcome to join in our Affiliate Program. If you have any questions, please write to support@Photo-Genius.com. For details about this program, please visit our affiliate page at http://www.Photo-Genius.com/affiliates.php.

    Cooperation Bay

    Photo-Genius.com is actively broadening distributing channels and cooperating with any company that would like to resell or OEM our software as well as to start cooperation in legal manners. For this kind of issue, please write to support@Photo-Genius.com.

    Bug Report

    Finding the imperfection of our software is the best way to perfect it and guide us in the future. If you find any bug during your use of our software, please report it to our support team directly at support@Photo-Genius.com, we will check it daily.
    All your requests will be answered within 1 working day!